The CBUAE Outsourcing Regulation for Banks establishes minimum standards for how banks manage risks from outsourcing arrangements. It should be read with the CBUAE Outsourcing Standards for Banks, which provide operational detail.
Official sources
What the regulation is trying to do
CBUAE wants banks to remain accountable when business activities are outsourced. Outsourcing should not weaken customer protection, data protection, auditability, Central Bank access, business continuity, governance, or the bank's ability to control material activities.
What banks need to do
- Maintain governance and risk management over outsourcing.
- Identify material business activities and assess outsourcing risk.
- Perform due diligence and approval before outsourcing.
- Keep written agreements with required protections.
- Manage data, confidentiality, locations, audit, Central Bank access, monitoring, reporting,
continuity, and exit.
Evidence to maintain
- Outsourcing policy, governance, and approvals.
- Outsourcing register and materiality assessments.
- Due diligence, contract review, data, audit, and access evidence.
- Monitoring, issues, incidents, and remediation.
- Continuity, termination, and exit records.
Common gaps
- Materiality is not documented consistently.
- Central Bank access and data-location evidence are not monitored after contract signature.
- Non-objection and reporting evidence sits outside the outsourcing record.
How Halbarad helps
Halbarad helps banks maintain outsourcing registers, materiality records, evidence, contracts, subcontractors, monitoring, issues, and reporting trail.
Disclaimer
This guide is for general information only and is not legal advice. Review the official regulation, guidance, and supervisory materials, and consult qualified counsel or compliance advisors for your organization's specific obligations.